Starbucks Supervisor

Description: 

Join Us!

We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.

What are you waiting for, apply now!!!

Overview

This key guest service position is responsible for creating and driving the Starbuck’s guest experience at the Café by ensuring passionate, competent and efficient service is provided at all times with a high level of beverage and food menu knowledge and service.

Hiring Organization: 
Falls Avenue Resort
Location: 
Niagara Falls
Responsibilities: 

Ensure courteous, efficient and quality service is provided to guests in a professional manner. Requires working directly with the Starbucks Manager to assist with delegating tasks, determining work schedules and other duties as assigned.

Qualifications: 
  • Commitment to quality and hospitality during all interactions with customers and employees
  • Excellent interpersonal and communication skills when dealing with customers and employees
  • Excellent organizational and time management skills as well as the ability to work effectively under pressure
  • Working knowledge of computerized Point of Sales system, knowledge of micros preferred
  • Ability to work independently with minimal supervision as well as cooperatively within a team setting
  • Minimum of one year of experience in a supervisory position in the food service/hospitality industry
  • Secondary School Graduate Diploma preferred, minimum Grade 12 or the equivalent
  • Graduate of a college Hospitality and Food Preparation Program or Hotel and Restaurant Management Program preferred
  • Must be able to work all shifts including weekends and holidays
Employment Type: 
Full Time
Additional Information: 

Interested candidates must apply through our careers website (https://fallsavenuecareers.ca/job-opportunities/starbucks-supervisor/)