Bilingual Customer Service Ambassador

Description: 

Experienced Bilingual Customer Service Ambassadors! Join Canada's fastest-growing internet technology company in the insurance industry.

It’s game changing time! If you are results driven, have an ‘act now, do it today’ attitude, vested interest in learning from experienced professionals and want to be a part of a winning team – you’ve found it.

Open Concept, Upbeat Atmosphere.

Opportunity

 

We are in need of a highly motivated, talented and detail-oriented Bilingual Customer Service Ambassador to join our growing team. Proven career growth opportunities.

Details

 

As a Customer Service Ambassador, you will:

 

provide guidance and support to customers
use the Kanetix transaction database to locate and transfer the client's quotation(s) to the chosen insurance supplier
provide clients with a 'warm transfer' to insurance carriers or intermediaries
document each customer contact and update the Kanetix customer management system
work collaboratively with the insurance carriers to satisfy the client's needs

 

Our next ideal team member will:

 

have previous call-centre or customer service experience
have an interest in the insurance industry
be comfortable with technology and constant change
be comfortable and proficient with PC tools (e.g. MS Excel, MS Word,...) and the Internet
work well with others in a fast-paced environment
have strong organizational and problem-solving skills
have excellent communication skills, both written and verbal
Fluent in English and French

 

The compensation package consists of a competitive salary, benefits, and monthly performance bonus.  

Life @ Kanetix Ltd. is Fun for everyone

 

You get your Birthday off.
Annual holiday festivities, free lunches and so much more
Corporate rate fitness club memberships for colleagues as well as eligible family members
Helping you help others with our paid volunteer programs
Employee satisfaction survey for you to voice your opinion on working at Kanetix Ltd
Lounge, games room

To learn more about working at Kanetix Ltd. please visit our Careers Link: https://www.kanetix.ca/careers

 

About Kanetix ltd

 

Launched in October 1999, Kanetix Ltd. was Canada's first online insurance marketplace and today provides over a million quotes per year to consumers looking for insurance.  Kanetix.ca now includes mortgage rate and credit card comparisons and is a one-stop shopping environment for consumers looking to insure all aspects of their lifestyle. Through its Software as a Service division, Kanetix is also the leading provider of online insurance quotation technology, developing online quotation systems, mobile solutions, actuarial tools and websites for many of Canada's largest insurance brands.  Kanetix has two subsidiary brokerages, KTX Insurance Brokers and KTX Financial Ltd. These brokerages work with many of Canada's top insurance providers to offer consumers competitive pricing and choices. Insurance products include auto, home, motorcycle, RV, commercial, liability, life and critical illness.

 

 

Hiring Organization: 
Kanetix Ltd.
Location: 
Welland
Base Salary: 
$17/Hour
Work Hours: 
Full Time
Employment Type: 
Full Time
Job Types: 
Customer Service Representative