Niagara Falls Community Health Centre

About Us:
At the Niagara Falls Community Health Centre (NFCHC), we are more than just a healthcare facility; we are a community hub dedicated to improving the lives of those who face barriers to care. Our innovative, diverse, and inclusive team strives to provide holistic, upstream healthcare to our local community. We believe in fostering a supportive work environment that prioritizes work-life balance, professional growth, and employee well-being.

Job Location

Niagara Falls, Ontario

Responsibilities

Implementing and supporting IT infrastructure across the organization, including domain services, endpoint protection, firewall, local area network (LAN), Wi-Fi, virtual private network (VPN), and surveillance systems by making necessary recommendations to the leadership team.
• Providing day-to-day support for hardware across the centre including desktops, servers, phones, tablets, Wi-Fi routers, printers, and other networking equipment.
• Providing day-to-day support for software across the centre including EMRs (Accuro & ABELDent), Office 365 applications, Webex, VPN and other IT tools.

Qualifications

What We’re Looking For:
• Diploma or degree in Information Technology or a related discipline.
• Minimum 5 years’ experience in IT support or systems administration.
• Strong analytical, troubleshooting, and customer service abilities.
• Certifications such as Google IT Support, CompTIA Network+, or Security+ are considered assets.
• Experience in a Community Health Centre or healthcare environment is an advantage.
• Proficient in EMR systems, Microsoft Server environments, and the Microsoft 365 suite.
• Commitment to continuous learning and professional growth.
• Ability to work flexible hours.
• Valid Ontario Driver’s License and access to a reliable vehicle.
Additional Requirements:
• Police Reference Check.

Base Salary

$55,291 - $66,184 + HOOP pension, and other benefits listed below

Work Hours

Full-time, 37.5 hours/week

Benefits

HOOPP Pension: Secure your future with our comprehensive pension plan.
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Employer-Paid Benefits: Enjoy fully funded health and dental benefits.
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Health and Wellness Fund: Invest in your well-being with our dedicated fund.
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Professional Development Fund: Continuous learning and development opportunities with our dedicated fund.
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Flexible Paid Time Off: Achieve work-life balance with our flexible PTO options

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Posted:

Join Us and Make a Difference:
At NFCHC, your work will have a profound impact on the lives of our clients and the community. If you are a compassionate, dedicated professional seeking to work in a supportive and dynamic environment, we would love to hear from you.
To Apply:
Please send your resume and cover letter to hr@nfchc.ca. We are committed to accommodating applicants with disabilities as part of our recruitment process. If you require an accommodation, please let us know.