Our Mission

To provide equitable and timely access for people throughout Niagara to a wide range of employment related services thereby providing them with the skills and knowledge they need to find and maintain employment.

At the Niagara Employment Help Centre (NEHC), we are dedicated to empowering individuals across Niagara with the skills, resources, knowledge and support they need to secure and sustain meaningful employment. We believe that everyone deserves equitable access to opportunities, and that diversity and inclusion are essential for driving innovation and positive change. By fostering a welcoming environment where all voices are valued, we advocate for social and economic equality, ensuring that every person—regardless of background, identity, or circumstances, has the opportunity to thrive in the workforce. Through our comprehensive range of services and community partnerships, we are committed to creating a more inclusive and just society, one job at a time.

Our Commitment

We will always look for ways to continuously improve our services and will carry out regular surveys to monitor how our client and partners feel about our services.
We will strive to be accessible, affordable, efficient and accountable
We will use our resources effectively to provide “Best Practice” and “Best Value” to our clients and partners
We will continue to develop high quality programs to respond to client needs
We will encourage training and development for staff to maintain a high level of competency

Our Values

We believe that people can change and learn new skills
We believe that everyone deserves a chance
We believe that the client comes first, and we will always put the clients we serve in the forefront of all we do
We will be open, honest, respectful and courteous in all our dealings with clients
We will meet our client’s needs in a professional and timely manner
We will take responsibility and be accountable for our decisions
We believe in promoting teamwork across our organization and with our partners
We believe in the well-being and development of each other as staff and colleagues